By Jennifer Brown, Founder and CEO of PeopleTactics


Have you ever shown up for your first day on a new job only to find:

  • Your new employer has no desk for you or the desk is filled with the prior employee’s old files and junk?
  • Your computer and phone are not set up?
  • No one is there to welcome you?
  • You have nothing to do?

Unfortunately, this happens all too often, and when it does it creates a feeling of buyer’s remorse – a new employee begins to question their decision to join your company. In addition, they don’t feel valued, important, or respected.

A successful orientation is key to getting your new employee off to a good start and laying the groundwork for helping him/her to learn about their position and your company. There are a number of key steps that need to be included in an orientation process:

  • Set up desk, supplies, computer, phone, email, and any other equipmentComplete new hire paperwork (e.g., tax forms, Form I9, benefit forms, employee handbook)
  • Introduce and set up meet with key team members
  • Review work protocol (e.g., meeting schedules, arrival/departure time, and dress code)
  • Discuss employee responsibilities, expectations, and goals
  • Provide a tour of the building
  • Provide basic, yet key, training (how to use the phone, logins and computer training, software, job-specific training)
  • Schedule lunch plans for the first few days
  • Plan a celebration of employee’s addition to team

As part of the orientation process, create an agenda for the employee’s first few days on the job. Immediately following your receipt of the signed offer letter, send the new team member a welcome email that explains the agenda for their first few days on the job, making sure to include when, where and to whom they should report on their first day. Taking the time to conduct these key orientation steps will start your new employee off right, ensuring they feel good about their choice to join your company.

Remember, orientation is a process and should take place during the first few monthsof a new employee’s employment.

Need help welcoming your new employee? We can help! Email us or give us a call at 703-587-5615.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy!

To read testimonials from other small businesses and learn more about our services, please visit our website now!