Ways to Keep Your Employees Connected to Your Business

By Jennifer Brown, Founder and CEO of PeopleTactics

Remember the days of the “all-hands” meetings or even regular weekly face-to-face staff meetings? These meetings used to be the main way in which management communicated information to employee groups. However, the ability to bring employees together to meet face-to-face is getting harder and harder for many employers – given employees are often not even working in an office, work different shifts, or have to be interacting with clients/customers throughout the day (and night).

This can present challenges for helping employees to stay connected with your company, efficiently sharing information with them, getting employee input and feedback, and ensuring everyone is up-to-date on new work processes. Nonetheless, there are a number of ways to overcome these challenges. Here are a few suggestions:

  • Hold meetings via one of the free online web-based meeting services (e.g., GoToMeeting). This is a great way to hold meetings with remote employees. Employees can join the meeting via their computer or phone and often these services allow the meeting to be recorded so those people who can’t attend can listen later.
  • Set-up a conference phone line, so that those employees who can’t be physically present for a meeting can attend and participate. This is a terrific way to conduct weekly status meetings. There are many paid and free conference phone services such as FreeConferenceCall.com
  • Have minutes taken of a meeting noting key information and action items. Distribute these minutes to employees (those who attended and who did not) and have them sign-off indicating they have read and understand them. Then put the signed minutes in their personnel file.
  • Send a monthly company newsletter to share “happenings”. Invite employees to contribute articles and information to include in the newsletter.
  • Share information such as company updates, new work procedures/approaches, and business strategies with employees via email, memos, and/or video/pod-cast.

Helping employees stay connected with your business and up-to-date on key information as well as providing them with venues in which to participate in meetings is critical to the success of your business. Be sure to take some time to think about the communication approaches that will work best for your company and employees.

Want to learn more about how you can be there for your employees and keep them connected? Email us  or give us a call at 571-587-5615. We work with our clients every day to ensure they successful employee engagement.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy.

To read testimonials from other small businesses, and learn more about our services, please visit our website now!

How Checking In With Your Employees Is Good for Your Business

By Jennifer Brown, Founder and CEO of PeopleTactics

When is the last time you “checked-in” with your employees? I’m not talking about having a staff meeting; rather I’m talking about just seeing how they are doing. If you are like most business owners, the answer may be “it’s been awhile” or even “I’m not sure”. Given everything you have to do to run your business, it’s easy to forget to take a few minutes to just check-in with someone. However, the few minutes that it takes to do this will pay off in a big way…it helps employees to feel valued and connected to you and your company. This helps to increase employee satisfaction and retention. It may also give you insight into any issues the employee is facing or help they may need. This helps you to prevent problems that can take your energy, time, and money to fix later.

 

Here are some easy ways to “check-in” with your employees:

  • Send them an email (or even a text). Ask them how they are doing. It can be as simple as “Just a note to say ‘hello’. How are you? How is the work going? Let me know if I can help you with anything.”
  • Call them. I prefer this approach to the email or text because it signifies that you have taken the extra step to actually pick up the phone and engage in a discussion with them.
  • If you and your employee work in the same office, go by their office and talk with them for a few minutes.
  • Take them to lunch. This takes a bit more time, but will really allow you to continue to develop a relationship with your employees, learn about them, and get their feedback on what’s working well and what could be improved.

Showing you care and are interested in your employees is one of the best ways to prevent HR problems. So take a few minutes today to “check-in” with them.

Want to learn more about how you can be there for your employees? Email us  or give us a call at 571-587-5615. We work with our clients every day to ensure they successful employee relations.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy.

To read testimonials from other small businesses, and learn more about our services, please visit our website now!

Employee Appreciation: A Happy Employee is Good for Business

By Jennifer Brown, Founder and CEO of PeopleTactics

When is the last time your showed your employees you appreciate them? Hopefully, you answered with “today” or “yesterday”. However, the more likely scenario is that you had to think about the last time you showed them some appreciation. Don’t beat yourself up too badly…after all; business owners and managers tend to be focused on always trying to improve things and moving from one accomplishment to another without much thought or celebration. However, we have to acknowledge our team’s contributions to our companies’ success…otherwise; we are going to lose these valued employees to other businesses.

 

 

Ask yourself:

  • Do you tend to look for what an employee does right versus wrong?
  • Do you thank employees for going above and beyond?
  • When is the last time you sent an employee an email to let them know you appreciated something they did?
  • Do you give your employees more positive feedback than negative feedback?
  • When is the last time you let your employee know how happy you are that they are part of your company and how much you value their contributions?
  • Do you give your employees small tokens of appreciation (e.g., card, plant, gift card) just to say “thanks”?

It costs at a minimum about 1 ½ times an employee’s salary to replace them…this is made up of lost productivity, recruiting costs, and management time.  Not to mention, an unhappy employee that leaves is bad PR for your company. So be sure you take time each week to thank your employees for their contributions – this will not only payoff in terms of retaining employees, but your employees will want to contribute even more to your company!

Want to learn more about how you can be there for your employee appreciation? Email us  or give us a call at 571-587-5615. We work with our clients every day to ensure they successful employee relations.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy.

To read testimonials from other small businesses, and learn more about our services, please visit our website now!

Having Fun with Your Employees Results in a Successful Business

By Jennifer Brown, Founder and CEO of PeopleTactics

When was the last time you did something fun with your employees? If you can’t remember, then that’s a sure sign it’s been too long!

While it’s easy to get caught up in the day to day work that needs to be done; it’s absolutely critical to spend time with your employees doing “non-work” activities. Doing fun things together strengthens relationships, leads to more collaboration on the job, and brings more enjoyment to work…resulting in a successful business.

 

There are lots of ways in which to spend some relaxed, fun time with employees…here are a few ideas to get you going:

  • Host an afternoon outing outdoors. Go to a neighborhood park and provide employees with activities from which to choose (e.g., bike riding, canoeing, Frisbee toss, relaxing in a hammock) and then have everyone meet up for a picnic.
  • Buy tickets and go to a sporting event, concert or play together. If you have the budget, rent a suite to make the outing extra special.
  • Invite employees to your home for a cook-out or meal that you prepare (or have prepared).
  • Rent a bus and take your employees somewhere – winery and museum tours are always fun!
  • Go on a boat for a fishing outing or a lunch/dinner cruise.
  • Have a luncheon potluck and provide the drinks and dessert.
  • Plan a scavenger hunt with the final clue taking employees to a restaurant to meet-up for dinner…be sure to have some prizes for the scavenger hunt winners!
  • Include your employees’ families in some of the outings and events.
  • Ask your employees for their ideas on fun ways to spend some time together.

Ensure you host some fun events for your employees at least a few times per year. You will find that your employees will work better together and be happier, more productive on the job, and extra committed to helping create a successful company.

Want to learn more about employee relations? Email us  or give us a call at 571-587-5615. We work with our clients every day to ensure they have a great workplace environment.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy.

To read testimonials from other small businesses, and learn more about our services, please visit our website now!

Gaining the Heart of Your Employees

By Jennifer Brown, Founder and CEO of PeopleTactics

Do you know the most important way to prevent Human Resources problems? It’s not by having an employee handbook, rigorous interview and hiring process, or paying employees above average salaries (although all of these things do help). It’s by caring about your employees and treating them with fairness, respect, and kindness…no matter the situation. Ultimately, if you care about your employees, they will care about you and your company. This results in your employees wanting to do a good job and, if a difficult situation arises, being able to work through it with them.

Are you a leader who:

  • makes your employees feel valued or demeaned?
  • thanks employees for a job well done or do you always focus on what they have done wrong?
  • establishes a personal connection with your employees — do you know the names of their children, hobbies they enjoy, or their favorite sports teams?
  • checks-in with your employees just to see how they are doing?
  • asks your employees if they need any help with their job or do you just keep piling on the work?
  • seeks your employees’ input, collaborates with them on how to make your company even stronger, and explains your rationale for decisions?
  • is “real”…do you share your feelings and struggles with your employees?
  • takes the time to listen to an employee when he/she has a concern and works with them to find a solution?

Our relationships with our employees will help to determine if our company is a success or a failure and where we as leaders spend our time — focused on continuously dealing with employee problems or growing the company. Taking the time to invest in these relationships pays off hugely. Here are some “real life” examples of the value of a strong employee relationship:

  • A manager had to terminate a long-term employee due to performance issues. She conducted the exit meeting with an amazing amount of compassion, gentleness, and kindness — so much so, that the employee thanked and hugged the manager before departing!
  • A company was experiencing some poor media coverage. The President gathered all of the employees together and explained to them her feelings about this coverage, the media’s misconceptions, and asked them for their support…not one employee left the company.
  • A company was experiencing cash flow problems due to delayed client payments which resulted in needing to delay payroll by several days. The senior leadership met with the employees to explain the delay and offer their apologies – the employees understood.

Without strong relationships, the outcomes of the above examples would have likely been much different. Thankfully, these three leaders had gained the heart of their employees prior to these situations. They had consistently shown their employees they cared which resulted in their employees caring about and supporting them – ultimately, preventing HR problems that can take significant amounts of time, money, and energy to resolve.

Are you gaining the heart of your employees? If not, start to implement some of the above practices today – your business success depends on it!

Want to learn more about workplace requirements? Email us  or give us a call at 571-587-5615. We work with our clients every day to ensure they are in compliance with state and federal regulations.

PeopleTactics works with small business owners to prevent and solve Human Resources problems that can drain them of their time, money and energy.

To read testimonials from other small businesses, and learn more about our services, please visit our website now!